Full VPN Setup For Windows 10: IKEv2 Protocol

This article explains how to set up IKEv2 VPN protocol connection on a Windows 10 PC.

Before we begin, you need to Activate your VPN account from your Getflix > Manage > VPN panel. In order to do this, log into https://www.getflix.com.au/manage/vpn and turn Full VPN On. 
Setting up your Windows 10 PC for VPN:
STEP #1
Click on the Windows Search (Windows key+ Q)  and type "vpn settings" in the search box. When the results appear, click on the "Add a VPN Connection" button.

STEP #2
1. For VPN provider, choose Windows (built-in).
2. In the Connection name box, enter a name you'll recognize (for example, Getflix Los Angeles ). 
3. In the Server name or address box, enter the address for the VPN server.
List of available locations is here:
4. For VPN type, choose "IKEv2".
5. For Type of sign-in info, select "User name and password".
6. For User name and Password, you need to check your personal account data on Getflix website. 
7. Using a web browser, navigate to the "Manage > VPN" section in your Getflix Management Console. Then, using the details on that page, fill out the form as follows:
    In the User name box, enter the value displayed next to "VPN Username".
    In the Password box, enter the value displayed next to "VPN Password".
Example for LA VPN:

8. Then click Save button.
STEP#3
1. After that, you have to set up a VPN connection, go to Status on VPN menu:

2. Then go to "Change adapter options" under Advanced network settings:

3. Find your created connection (in our example - "Getflix Los Angeles") and right click on it to activate popup menu and choose Properties:

4. Select "Security" tab and check EAP-MSCHAP v2 encryption: 

5. Confirm your changes by pressing OK.
STEP #4
Go back to VPN status settings in Windows 10.
Select prepared connection (in our example - "Getflix Los Angeles") in the VPN menu list and click Connect button.

STEP #5
You are now connected and all your internet traffic is Encrypted & Secured!

Troubleshooting
If the VPN connection still fails, please log a ticket with our support team for assistance.

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